Services & Solutions

Managed Solutions

Gibbs Hybrid Managed Solutions offers flexible options to deliver Programme Solutions, Programme Consultancy and Programme Advisory Services.

Gibbs Hybrid Managed Solutions provide Strategy, Consulting, Business Change, Digital Transformation, Regulatory Change, Cloud and IT services that deliver our clients business objectives. We operate in collaboration with our clients to shape, define and deliver complex transformation and change initiatives.

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At Gibbs Hybrid, our Managed Solutions Team aim, is to resolve the challenges you have through fully understanding your problem statements so we can build bespoke and defined solutions. By being a trusted partner to your organisation, we provide various strategic, consulting and delivery solutions to achieve the project and programme outcomes you desire.

Since our inception, our passion for ensuring business success for our clients has propelled our mantra to deliver projects on time and within budget without compromising on quality, time and again. We pride ourselves on our relationships and ability to meet the rapidly changing landscape of innovation and change across multiple business sectors, including Financial Services, Oil & Gas, Pharmaceuticals, FMCG and retail to name a few.

All our solutions are underpinned with our Gibbs Hybrid governance and end-to-end service wrap – a Statement of Work to specify and manage deliverables, PMO and MI teams to manage the cost and effort burn in addition to our Service Management team and Executive Sponsorship to ensure we continually improve and deliver value and end results.

Our clients always have bright ideas for programmes or projects, but those that have the ideas may not necessarily be responsible for the “people” aspect or accountable for the deliverables; and often not even the people who have to run it or deliver it. Moreover, they are accountable for the overall programme.

Our framework delivers a flexible, nimble but controlled option for delivery of fixed price projects, outcome based programmes and milestone deliverables.

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Programme Solutions Managed Service

Programme Solutions meets the needs of our clients’ technology and business-enabled programmes through hybrid and statement of work-based engagements. Our methodology guarantees successful programme and project delivery through broad technical coverage and expertise. This allows us to focus on specialised, differentiated, integrated solutions and services with a flexible and Agile approach to problem solving. We thrive on trusted partnerships with our clients and a passion for achieving results.

With our unique Agile and project delivery methodology, we can partner with you to create a bespoke solution to achieve your project successes whilst utilising our skilled and talented Consultants, all underpinned by an end to end fully managed solution, including Service Management, MI, PMO & Finance Support.

  • We spend time with you to ensure that we fully understand your culture & requirements and build a robust team and delivery engine to meet each and every objective.
  • We believe that identifying and creating the right team is a fundamental key to success. We are not restricted to supplying a ‘bench’ of consultants that need billable hours – rather we set a team structure that is fit for purpose for a multi-disciplinary project environment whilst creating a culture to match.
  • we have successfully delivered numerous programmes and projects whilst engaging our highly skilled “squad” teams to meet the needs and demands of our clients. Our Teams are created with the client needs and culture in mind.

Case Study


We spent significant time with the business and Portfolio Leads to ensure that the correctly skilled teams were deployed in whilst working with the client on how the programme was to be managed and delivered. We devised a strategy where highly skilled but minimal number of our consultants were required. Our strategy and bespoke solution were significantly more streamlined, efficient and cost-effective realising cost savings of some 55%. Given the success of phase 1, we were asked to deliver the next 3 phases for the following 2 years. Programme completed successfully and easily within time and budget.


Transition and Replacement Services

Are you looking to switch from an incumbent supplier? Whether it’s for cost reduction, more effective delivery and/or process standardisation, Gibbs Hybrid Transition Services can help you.

Our method emphasises everything you’d expect, plus extra value-add, additional analytical statistics, continuous improvement through trusted relationships, collaborative partnership approach, re-engineering and innovation and access to better talent and technology, carried out quickly and efficiently.

We’ll manage all parts of the transition seamlessly, while mitigating risk and loss of business.


For more information on our solutions contact:
+44 (0) 208 773 7655

Case Study

Transition Study

Gibbs Hybrid were approached to assist one of our global Credit Card clients with the transition of resources from incumbent suppliers. Timelines were very tight and certain contractual clauses with the incumbents needed to be resolved.

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Regulatory & Compliance - KYC / AML

Gibbs Hybrid Anti-Money Laundering (AML) and Know Your Customer (KYC) programme teams, based in Luxembourg, London and Dublin, support major financial institutions across the globe.

Our KYC/AML practice helps financial institutions to reduce risk more effectively, improve their ability to meet regulatory commitments, and enable an efficient KYC process resolution on client accounts, helping them to reconvene core business activities and operations.


Gibbs Hybrid offers clients a range of end-to-end, interchangeable, Know Your Customer services that can be tailored to suit specific business needs. Whether it’s full-scale account migration with complete end-to end process design and management or just individual services to complement an organisation’s mature AML Programme, we have the financial market and regulatory experience to make the difference.

Our experience spans private banking, wealth management and fund-specific operations, ensuring that the relevant and appropriate level of due diligence is performed according to the high standards of the Industry. Covering the full suite of regulatory steps such as origin of the funds, wealth factor, ultimate beneficiary (UBO) dilution processes, complex entity analysis (Alternative funds, Partnerships, Unit Trusts, SPVs…), we correctly analyse the risk assessment category with maximum precision to capture all the potential risk elements.

Read our latest case study about how we helped a custodian and investment services bank to remediate their anti-money laundering (KYC) entity files for its investment fund clients (made up of mainly UCITS & AIFs which include SPVs, Trusts and Complex entity Structures) to meet a regulatory deadline set by the CSSF.

The Gibbs Hybrid KYC Solution helps our clients define and optimise processes and tools whilst providing highly trained, accredited and multilingual teams, based full-time in Luxembourg with operations in Dublin and London. We have an additional centre in Gdansk, Poland, which is the hub for our market intelligence and outsourcing units.

Our financial services expertise is augmented by our Project Management as a Service (PMaaS) capability. This combination is seamless and unique, giving clients the option of end-to-end comprehensive solutions through a single source.

Gibbs Hybrid has a specific high calibre unit (Assessment & Advisory) to support our clients’ internal departments with sensitive and high-risk phases. We provide analysis of wider AML risks across in the portfolio or a redefinition of the Risk Matrix Calculation. We are also working with several institutions on their strategy to manage the uncertainty around Brexit. While the UK has a policy of implementing EU regulations to the fullest – GDPR is a recent example – the deeper complexities lie in potential disruption to EU/UK trade agreements, taxation and the issues around the free flow of workers between countries. From an AML/CTF/KYC perspective, our team can manage the subsequent migration of current UK records to new jurisdictions in, for example, Dublin or Luxembourg.

Contact us to discuss how we can support your organisation through a broad range of KYC projects.

Javier Basarte Acin
Principal KYC Consultant Partner
T: +352 691 958278

Mo Mohammed
Programme Solutions Manager
T: +44 777 282 5645

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